The Rogers logo is photographed in Toronto on Monday, September 30, 2019. THE CANADIAN PRESS/Tijana Martin

The Rogers logo is photographed in Toronto on Monday, September 30, 2019. THE CANADIAN PRESS/Tijana Martin

Rogers investigating after wireless customers complain of widespread outage

According to Down Detector, problems are being reported in most major Canadian cities

A nationwide wireless outage has left customers of Rogers Communications Inc. with intermittent access to call and texting services.

The national wireless carrier says in a Twitter post it’s working quickly to restore the impacted services as soon as possible.

According to Down Detector, a website that tracks outages, problems are being reported in most major Canadian cities and large parts of southern Ontario. Users say they have been unable to place or receive any cellphone calls or text messages for several hours.

Winnipeg Police say in a Twitter post that Rogers and Fido customers experiencing Canada-wide outages will still be able to call 911 but must remain on the line to speak with an operator.

Peel Regional Police also say on Twitter that if Rogers customers call 911 they should remain on the line as operators are unable to call back.

Rogers did not immediately respond to a request for more information.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Just Posted

Kaleb Robertson at bat during the 18UAAA North Island Cubs season opener against the Cowichan Valley Mustangs on June 19, 2021. Photo by Sean Feagan / Black Press Media.
PHOTOS: Minor baseball players and fans welcome return to play

18UAAA Cubs start regular season action after long wait with convincing win against Mustangs

Black Press file photo
RCMP seek suspect in Vancouver Island-wide crime spree

Crimes stretched from Deep Bay to Qualicum, Ladysmith, Chemainus and Youbou

New literacy framework will allow teachers to assess whether students have the necessary skills to become strong readers, and intervene early if they need help. Photo by Marissa Tiel/Campbell River Mirror
Campbell River school board creating new literacy framework

New plan aims to reverse declining literacy in SD72

Duncan Hurd says his fence has been smashed multiple times in the past month. Photo courtesy Duncan Hurd
Vandalism escalating in Campbell River neighbourhood, resident says

Neighbours want to see vandals ‘identified’

Kandi Kehler has just over two weeks left in her rental, but doesn’t know where she is going to go next. Photo by Marc Kitteringham / Campbell River Mirror
12 days left: Campbell River family at end of lease with nowhere else to go

Biggest fear coming to life for Campbell River mom

Marco Mendicino, Minister of Immigration, Refugees and Citizenship during a press conference in Ottawa on Thursday, May 13, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada to welcome 45,000 refugees this year, says immigration minister

Canada plans to increase persons admitted from 23,500 to 45,000 and expedite permanent residency applications

Blair Lebsack, owner of RGE RD restaurant, poses for a portrait in the dining room, in Edmonton, Friday, June 18, 2021. Canadian restaurants are having to find ways to deal with the rising cost of food. THE CANADIAN PRESS/Jason Franson
Canadian restaurateurs grapple with rising food costs, menu prices expected to rise

Restaurants are a low margin industry, so there’s not a lot of room to work in additional costs

RCMP crest. (Black Press Media files)
Fort St. John man arrested after allegedly inviting sexual touching from children

Two children reported the incident to a trusted adult right away

A Lotto 6/49 ticket purchased in Parksville for the June 19, 2021 draw is a $3M winner. (Submitted photo)
Winning Lotto 6/49 ticket worth $3M purchased on Vancouver Island

Lottery prize winners have 52 weeks to claim jackpot

Barbara Violo, pharmacist and owner of The Junction Chemist Pharmacy, draws up a dose behind vials of both Pfizer-BioNTech and Oxford-AstraZeneca COVID-19 vaccines on the counter, in Toronto, Friday, June 18, 2021. An independent vaccine tracker website founded by a University of Saskatchewan student says just over 20 per cent of eligible Canadians — those 12 years old and above — are now fully vaccinated. THE CANADIAN PRESS/Nathan Denette
At least 20% of eligible Canadians fully vaccinated, 75% with one dose: data

Earlier projections for reopening at this milestone didn’t include Delta variant

This undated file photo provided by Ernie Carswell & Partners shows the home featured in the opening and closing scenes of The Brady Bunch in Los Angeles. Do you know the occupation of Mike Brady, the father in this show about a blended family? (Anthony Barcelo/Ernie Carswell & Partners via AP, File)
QUIZ: A celebration of dad on Father’s Day

How much do you know about famous fathers?

Emily Steele holds up a collage of her son, 16-year-old Elijah-Iain Beauregard who was stabbed and killed in June 2019, outside of Kelowna Law Courts on June 18. (Aaron Hemens/Capital News)
Kelowna woman who fatally stabbed teen facing up to 1.5 years of jail time

Her jail sentence would be followed by an additional one to 1.5 years of supervision

Cpl. Scott MacLeod and Police Service Dog Jago. Jago was killed in the line of duty on Thursday, June 17. (RCMP)
Abbotsford police, RCMP grieve 4-year-old service dog killed in line of duty

Jago killed by armed suspect during ‘high-risk’ incident in Alberta

The George Road wildfire near Lytton, B.C., has grown to 250 hectares. (BC Wildfire Service)
B.C. drone sighting halts helicopters fighting 250 hectares of wildfire

‘If a drone collides with firefighting aircraft the consequences could be deadly,’ says BC Wildfire Service

Most Read