Canadian flyers scramble after strike forces British Airways cancellations

About 3,500 passengers on more than a dozen Canada-to-London flights are expected to be affected

British Airways planes sit parked as a Turkish Airways plane takes off above them at Heathrow Airport in London, Monday, Sept. 9, 2019. (AP Photo/Matt Dunham)

Canadian travel agencies are scrambling to help passengers whose British Airways flights have been cancelled on Monday and Tuesday after a pilots strike grounded the global carrier.

The airline says more than a dozen flights between Canada and London are slated to be cancelled over the two days, affecting about 3,500 passengers based on the size of the scheduled aircraft.

Toronto’s Pearson International Airport is most impacted with four flights each day. One arrival and one departure are cancelled over the two days in Montreal, Vancouver and Calgary.

“Customers were sent email notifications if they have been affected,” British Airways said in an advisory to travel agents.

Passengers can receive refunds or rebook for later flights. They may also be able to rebook on partner airlines such as American Airlines, Finnair and Aer Lingus, if seats are available.

Toronto travel agency TTI Travel says some customers have called to inquire but there doesn’t appear to be any alarm.

“We’ve been looking at flights and trying to re-accommodate them and make some decisions around how we support them and what those options are,” said TTI vice-president Lucy Lavigna.

Air Canada says it has added larger aircraft on the route between Toronto and London-Heathrow to accommodate increased demand it has seen in recent days.

“Last night we operated one flight on the route (we have four flights daily) with a 400-seat, Boeing 777 instead of the scheduled 298-seat Boeing 787-9, and will do the same tonight,” said spokesman Peter Fitzpatrick by email.

“That makes for a total of about 400 extra seats in the market. We continue to monitor the situation, but there are no plans for additional capacity at this time, in part because our aircraft are already committed under the existing schedule.”

WestJet Airlines said it’s “business as usual” for the Calgary-based airline.

READ MORE: Four-hour tarmac delay violates charter rights of Canadians with disabilities, lawsuit claims

British Airways cancelled almost all its flights for 48 hours, affecting as many as 195,000 travellers, due to a strike by pilots over pay.

The U.K.’s flagship carrier said in a statement Monday that it had “no way of predicting how many (pilots) would come to work or which aircraft they are qualified to fly.”

As a result, it said it had “no option but to cancel nearly 100 per cent” of its flights for the duration of the strike.

“We have supplemented our fleet by using aircraft and crew from other airlines (wet-leasing) and working with our partner airlines to schedule larger aircraft to take the maximum number of customers,” said the trade support website that details customer guidelines.

— With files from The Canadian Press

The Associated Press

Like us on Facebook and follow us on Twitter

Just Posted

Stuck barge removed from Quadra, TSB on its way to investigate

‘Had it been loaded with railcars containing toxic chemicals … we may have had a serious issue’

Fish Are Food: A look at seafood sustainability

Conference at Maritime Heritage Centre to discuss food security from a marine perspective

Area director concerned about status of barge ahead of expected windy conditions

Uncertainty of Nana Provider’s hull condition adding to unease

Smile cookies kick off Campbell River’s 46th Christmas Hamper Fund

As Tim Hortons owners Cathy and Dave Paquin smilingly put it, “A… Continue reading

Campbell River’s Canyon View Trail loop planned for opening in mid-December

Campbell River trail users were hopeful the Canyon View Trail loop may… Continue reading

VIDEO: Disney Plus adds disclaimer about racist stereotypes

Disney’s disclaimer is a good way to begin discussion about the larger issue of racism

Car dash covered in papers not an excuse for speeding, Delta police warn

After puling the driver over for speeding, police found his speedometer blocked by a stack of papers

B.C. woman seeks return of jewelry box containing father’s cremated remains

Sicamous RCMP report handmade box was stolen from a storage locker

Vancouver police officer charged with sexual assault in apparent off-duty incident

Jagraj Roger Berar, 51, of Surrey, charged in incident alleged to have happened in Whistler

CN Rail confirms job cuts as weakening economy cuts into freight volumes

Railroad also said it was affected by a slowdown in the B.C.’s forestry sector

Port Alberni mom takes school district to court over Indigenous smudging, prayer in class

Candice Servatius, who is an evangelical Christian, is suing School District 70

New case of vaping-related illness in Quebec brings national total to 8

Quebec health minister considering tightening the rules around vaping products

Greens to vote against Liberal throne speech unless carbon targets toughened: May

Green leader Elizabeth May and Prime Minister Justin Trudeau met Friday, discussing common ground

Senior dies after suffering medical emergency and crashing vehicle in Nanoose Bay

Bystanders performed CPR while waiting for first responders

Most Read