Gov.Gen Julie Payette walks in the chamber after greeting Senators before delivering the Speech from the Throne, at the Senate of Canada Building in Ottawa, on Wednesday, Sept. 23, 2020. THE CANADIAN PRESS/Justin Tang

Gov.Gen Julie Payette walks in the chamber after greeting Senators before delivering the Speech from the Throne, at the Senate of Canada Building in Ottawa, on Wednesday, Sept. 23, 2020. THE CANADIAN PRESS/Justin Tang

Report details yelling, screaming and aggressive conduct at Rideau Hall under Payette

Report says employees did not feel they had a place to go with their complaints

Julie Payette’s resignation as governor general was prompted by a scathing review of the work environment she presided over at Rideau Hall, described by dozens of people as hostile, toxic, or poisoned.

The government released the findings of the independent review conducted by Quintet Consulting Corp. on Wednesday evening.

The report is heavily redacted, primarily to protect participants’ privacy, and whole pages of details are blacked out or removed.

Still, the report says Quintet heard allegations of “yelling, screaming, aggressive conduct, demeaning comments and public humiliation” — behaviour that was “repeated and persistent.”

Representative descriptions of the work environment at Rideau Hall included phrases such as “the definition of a poisoned work environment,” “humiliation,” “disrespect” and “condescension,” the report says.

If the alleged conduct occurred as described, the report says “by any objective standard,” it would “lead to a toxic workplace.”

“Quintet concludes that there is a serious problem that requires PCO (Privy Council Office) immediate attention.”

Payette resigned last Thursday, one week after the government received the report from Quintet. It was commissioned by the Privy Council Office to look into CBC reports that Payette and her secretary, Assunta Di Lorenzo, had presided over a toxic workplace. Di Lorenzo also resigned.

READ MORE: Gov. Gen. Julie Payette resigns, apologizes for ‘tensions’ at Rideau Hall

Quintet interviewed 92 current and former employees and “knowledgeable individuals” who had worked with Rideau Hall during Payette’s tenure.

“Fewer than 10 participants … reported only positive or neutral information about the work environment,” the report says.

“However, the overwhelming majority of participants described experiences that would objectively be considered ‘concerns and allegations,’” the report says.

Specifically, 43 participants “described the general work environment as hostile, negative or other words to that effect.”

Twenty-six “specifically used the words ‘toxic’ or ‘poisoned.’” Eight “used the expressions climate/reign of fear/terror and 12 participants said they were ‘walking on eggshells.’” the report says.

As well, 20 participants “reported having witnessed harassment in their workplace or referred to harassing behaviours in the workplace.”

Seventeen participants reported that they left their jobs during Payette’s tenure because of the work environment — at least 16 in less than a year. Another 13 reported taking sick leave.

Still, Quintet says it received only one formal complaint about harassment, which was unrelated to the issue it was hired to investigate.

The review did not make any findings of fact or determine whether the reported conduct actually took place. However, the report notes that there was “considerable overlap and consistency” to the allegations made by participants.

It says employees did not feel they had a place to go with their complaints, that human resources practices at Rideau Hall were inadequate. Staff had reported problems to management but “little or no change resulted.”

Payette has admitted to no specific wrongdoing. She said in a statement last week that she was resigning for the good of the institution.

READ MORE: Payette fiasco shows need for stronger GG vetting process: LeBlanc

Joan Bryden and Jim Bronskill, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Payette

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

COVID-19. (Image courtesy CDC)
Campbell River automobile dealership reports positive COVID test result

Campbell River automobile dealership Steve Marshall Ford has announced a temporary closure… Continue reading

The Campbell River and District Coalition to End Homelessness will be working towards having people with lived experience of homelessness at the table with a new peer advisory group. Photo courtesy Zoom.
Campbell River Coalition to End Homelessness to include people with lived experience at the table

Coalition and Urban Indigenous Housing group starting peer advisory working group

Greg Janicki (left), owner of Dogwood Pet Mart rasied $410 this year for the Campbell River SPCA’s Loonies for Love fundraiser which he presented to Stephanie Arkwright, branch manager of the BCSPCA – Campbell River Community Animal Centre. Photo contributed
Pandemic doesn’t stop annual Loonies for Love SPCA fundraiser

Fundraising has been a bit challenging over the past year, but the… Continue reading

NIC Engineering student Johnny Marshall lowers a prototype oyster grow-out system into the ocean for testing in Campbell River. Photo courtesy NIC
NIC partners with Cortes shellfish company on oyster research

Study and testing hoping to mitigate the impacts of warming oceans on oyster mortality

The intersection at Dogwood Street and 13th Avenue, next to the No. 1 Firehall, will see some improvements over the next six weeks or so, according to the city. Photo by Mike Davies/Campbell River Mirror
Intersection improvements coming to Dogwood and 13th Avenue

Expect delays for up to six weeks once work begins, city says

B.C. Health Minister Adrian Dix and provincial health officer Dr. Bonnie Henry head for the B.C. legislature press theatre to give a daily update on the COVID-19 pandemic, April 6, 2020. (B.C. government)
B.C. nears 300,000 COVID-19 vaccinations, essential workers next

564 new cases, four deaths, no new outbreaks Thursday

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The B.C. Supreme Court ruled Feb. 26 that the estate of deceased Sooke man and Hells Angels prospect Michael Widner is to be divided between his wife and his secret spouse. (Black Press Media file photo)
Estate of deceased Vancouver Island Hells Angels prospect to be divided between wife and secret spouse

Michael Widner’s 2017 death left a number of unanswered questions

Comox Valley-raised Shay Sandiford has earned a spot on the Canada skateboard team. Facebook
Vancouver Islander selected to Canada’s first-ever national skateboard team

Courtenay’s Shay Sandiford has his eye on qualifying for this summer’s Olympics in Tokyo

This Dec. 2, 2020 photo provided by Johnson & Johnson shows vials of its Janssen subsidiary’s COVID-19 vaccine in the United States. THE CANADIAN PRESS/AP-Johnson & Johnson via AP
Canada approves Johnson & Johnson’s 1-shot COVID-19 vaccine

It is the 4th vaccine approved in Canada and the 1st that requires just a single dose

Walter Gretzky father of hockey hall-of-famer Wayne Gretzky waves to fans as the Buffalo Sabres play against the Toronto Maple Leafs during third period NHL hockey action in Toronto on Tuesday, Jan. 17, 2017. THE CANADIAN PRESS/Nathan Denette
Walter Gretzky, father of the Great One, dies at 82

Canada’s hockey dad had battled Parkinson’s disease and other health issues

Municipal Affairs Minister Josie Osborne speaks in the B.C. legislature, March 4, 2021. (Hansard TV)
B.C. Liberals, NDP sing in harmony on local election reforms

Bill regulates paid canvassers, allows people in condo buildings

The intersection of Melrose Street and Third Avenue. (ELENA RARDON / ALBERNI VALLEY NEWS)
Suspect in custody after two pedestrians struck in Port Alberni hit and run

RCMP asking for video footage, credit witnesses for quick arrest

(National Emergency Management Agency)
No tsunami risk to B.C. from powerful New Zealand earthquake: officials

An 8.1 magnitude earthquake shook the north of New Zealand Thursday morning

Most Read