The Canada Revenue Agency headquarters in Ottawa is shown on Friday, November 4, 2011. THE CANADIAN PRESS/Sean Kilpatrick

Avoid scams: How the Canada Revenue Agency will and won’t contact you

The CRA outlines exactly what information they ask for, and what they don’t

With the deadline to file your taxes fast approaching, the Canada Revenue Agency wants to make it crystal clear how it will and won’t contact you to avoid scammers.

“Their persistency has created so much fear amongst the public, that many people automatically assume that any communication from someone identifying themselves as the CRA is not genuine,” the agency said in an email Tuesday.

READ MORE: Man threatened with arrest, deportation in new CRA scam

The CRA might contact you by phone, email or mail, but staff would never use threatening language or ask for payment via prepaid credit cards or Interac e-transfer.

It will ask never for your passport information, health card or driver’s licence, and does not use social media like Facebook or WhatsApp.

If in doubt, ask for the employee’s name, phone number and office location, and contact the CRA directly to verify it.

For more information on tax scams and how you can avoid being a victim, go to canada.ca/taxes-fraud-prevention.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Recycling depots in Campbell River, Courtenay to close

The unstaffed recyling depot at Strathcona Gardens Recreation Complex is set to close July 1

Strathcona Regional District reopens electoral area outdoor park facilities

Basketball, tennis courts, skateparks in three EAs open

As SD84 schools look to reopen, Kyuquot and Zeballos opt out

Schools in Tahsis and Gold River will open on June 1, with 30 per cent students expected to come in

RCMP calls decrease in Campbell River

Total for year up compared to 2019

B.C. legislature coming back June 22 as COVID-19 emergency hits record

Pandemic restrictions now longer than 2017 wildfire emergency

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

Mirror business directory and map

If you’d like to be added to the list, shoot us an email

B.C. businesses ‘can’t shoulder burden’ of COVID-19 sick pay

Trudeau’s plan should be tied to federal emergency aid

RCMP remind public to leave dogs chilling at home on hot days

Dogsafe has designed a Dog in a Hot Car Responder Checklist

Another Asian giant ‘murder hornet’ found in Lower Mainland

This is the farthest east the invasive species has been found so far

B.C. girl left temporarily paralyzed by tick bite sparks warning from family

Mom says parents need to check their kids when they go camping

PHOTOS: Loved ones reunite at an oasis on closed U.S.-Canada border in Surrey

Officials closed the park in mid-March over coronavirus concerns

Feds delay national action plan for missing and murdered Indigenous women

Meanwhile, the pandemic has exacerbated the violence facing many Indigenous women and girls

Most Read