90 per cent oppose ‘grab’ of pre-paid ferry tickets

Poll backs calls for reversal of BC Ferries decision

BC Ferries vessel Coastal Celebration preparing to load at Tsawwassen terminal.

There’s widespread opposition to BC Ferries’ decision to stop honouring certain types of pre-paid ferry tickets, according to a poll paid for by the Consumers Association of Canada.

The Angus Reid survey found 90 per cent of B.C. residents want all types of pre-paid fares either honoured or reimbursed and a similar proportion say the provincial government should intervene if necessary.

CAC president Bruce Cran said the results are more evidence the ferry corporation should back down from its plan to keep $1.2 million worth of assured-loading tickets or cards bought in advance by nearly 16,000 customers.

“I think it’s finally come to a head with this vicious grab of pre-paid money that in the past people have been able to use or roll over,” Cran said.

“We’re hoping that Premier Christy [Clark] will be guided by the wishes of the people and do something to straighten this ferry situation out.”

BC Ferries says the pre-paid passes for assured loading on major routes always expired after two years, but last year it began enforcing the policy, making the cards useless six months after the expiry date. Users were given repeated email warnings in advance.

Previously, customers could roll unused balances over into a new card.

Meanwhile, ferry riders are bracing for fare increases that kick in April 1.

It will cost an average of three per cent more to ride major routes and at least six per cent more on others.

The fare for a car and driver crossing from Metro Vancouver to Vancouver Island climbs $2 to $61.50, while walk-on passengers will pay $14.25, up 50 cents.

Just Posted

B.C. to move salmon farms out of coastal migration route

Broughton Archipelago plan set to start in spring of 2019

Stranded B.C. trucker writes final wishes before being rescued 3 days later

‘I was just praying someone would come along’

Campbell River School District calls for report on buses and seat-belts

Parents have questions following expose on research around buses and safety

New wind warning for most of Vancouver Island

Forecasters are calling for strong winds up to 90km/h for some areas

Trudeau to make it harder for future PM to reverse Senate reforms

Of the 105 current senators, 54 are now independents who have banded together in Independent Senators’ Group

Boeser has 2 points as Canucks ground Flyers 5-1

WATCH: Vancouver has little trouble with slumping Philly side

Man dies after falling from B.C. bridge

Intoxicated man climbed railing, lost his balance and fell into the water below

B.C. animation team the ‘heart’ of new ‘Spider-Man: Into the Spider-Verse’

The animators, largely based in Vancouver, ultimately came up with a creative technique that is drawing praise

Light at the end of the tunnel for UN climate talks

Meeting in Katowice was meant to finalize how countries report their emissions of greenhouses gases

Janet Jackson, Def Leppard, Nicks join Rock Hall of Fame

Radiohead, the Cure, Roxy Music and the Zombies will also be ushered in at the 34th induction ceremony

Supreme Court affirms privacy rights for Canadians who share a computer

Section 8 of the Charter of Rights and Freedoms protects Canadians against unreasonable search and seizure

‘I practically begged’: Kootenay woman with breast cancer denied referral to Calgary

Breast cancer patient left to fight disease alone after being denied referral to Calgary

21 detained before Paris protests as police deploy in force

There was a strong police presence outside the central Saint Lazare train station, where police in riot gear checked bags

Most Read